When troubleshooting user issues we may ask you to attempt to launch Rust with EasyAntiCheat disabled so we can confirm with 100% confidence if an issue is being caused by EAC.
Very rarely, EAC will conflict with your system and prevent you from playing Rust. If we can confirm that EAC is causing any issues then we can best inform you on how to solve these issues.
For example, if you are having issues launching Rust regularly but not issues with launching Rust with EAC disabled then there is a high likelihood your issue is being caused by EAC.
How do I launch Rust with EAC disabled?
- Locate your Rust install directory:
If you did not manually set an install directory for games when setting up Steam then your Rust directory will be located at C:\Program Files (x86)\Steam\steamapps\common\Rust
If you are unsure on where your Rust directory is then you can locate it via the Steam library.
- Open the Steam library
- Right-click on Rust
- Press ‘properties’
- Go to ‘local files’
- Hit ‘browse’
- Open "RustClient.exe" from your Rust folder:
RustClient.exe is the Rust game application without the EAC wrapper. Launching this will be the same as Rust but without EAC, this means you will only be able to connect to unsecure servers (more on this in the next step).
- Connect to the "Facepunch unsecure" Rust server:
Depending on the nature of your issue, your game may crash before you get to the main menu, before you have connected to a server or during play.
If you have been crashing before the main menu and launching Rust with EAC disabled means you get to the main menu, great! Let our support staff know.
If this doesn't apply to you then carry on:
Launching Rust with EAC disabled means that you will only be able to connect to EAC-unsecure servers. These servers will not display in the server browser.
Once you're on the main menu, press F1 to access the in-game console and type
connect 220.127.116.11:28016Then hit enter. You should now be loading into the server.
Please report your experience with these steps back to Facepunch support staff so they can assist you further.