We have added a button if you are logged in to the page at twitch.facepunch.com named "Check For Missing Drops" which should issue the missing items to your Inventory.
Twitch account is already linked to a Steam account.
Relinking:
1. Unlink your account from twitch.facepunch.com by logging in and clicking "unlink account" (video)
- You can use your Steam OR Twitch account to sign in. If one is erroring out or you lost access to one, sign in with the other.
Once you have followed the above instructions head back to twitch.facepunch.com and sign in using your new Twitch and Steam details.
Is there any way to check my progress towards the next drop? What if I missed the drop?
You can track your progress on the Twitch Drops Inventory page.
How long does it take for drops to show up in my Steam inventory?
It can take up to 1 hour after pressing the Claim button for items to show up in your Steam inventory. If the item does not show up after 30 minutes then your Steam account may not have been linked to your Twitch account when you claimed the drop. You can link your accounts on the top of this page and then click the button to check for missing drops to attempt the reward again. You will need to have Rust in your Steam library to receive the items.
Please note: If Twitch did not calculate the required time watched for a drop that has already ended, unfortunately you will not be able to obtain the skin. Old drops expire after 180 days if not claimed properly.
Comments
53 comments
where do i see the " missing drop " and " unlink button " i only have " logout " when i go to the page LOL
i had steam and twitch connected received last drops headset and such, and try this time and it says "That Twitch account is already linked to a Steam account." I have one twitch and one steam, on the page I sign into twitch, sign into steam, go to activate drops, and "That Twitch account is already linked to steam account" yeah no duh, its the goddamn same steam account ive used for over five years, i just want my drops, i do the thing and i have earned the drops and claimed them but they just never appear in my rust inventory
I don't have such a button.You can send all 3 mailboxes to my steam account. My steam acc=https://steamcommunity.com/profiles/76561198356192628
I have a problem my other twitch account is still linked even though it has been deactivated and any access to it is impossible by any means since it was 2-3 days after the previous drops But your site thinks its still linked and doesnt let me log out of it or unlink it
я уже всё переделал может я чайник но я не
пойму Я 2 ЧАСА УЖЕ ЖДУ КЕЙС
я уже 1 день жду эти кейсы...... Все привязал,кейсов нету в расте
i had steam and twitch connected received last drops headset and such, and try this time and it says "That Twitch account is already linked to a Steam account." I have one twitch and one steam, on the page I sign into twitch, sign into steam, go to activate drops, and "That Twitch account is already linked to steam account" yeah no duh, its the goddamn same steam account ive used for over five years, i just want my drops, i do the thing and i have earned the drops and claimed them but they just never appear in my rust inventory
Hello! I've been waiting for 3 days for a box of twitch drops. I do everything according to the instructions, but there are no results. What to do?
Я не получил 3 ящика, я не могу получать дропы. Учетные записи не связываются заново.
10 часов просмотра твича и не одного dropa. тут хоть ктото чтото делает в плане помощи камюнити?
на twitch дропы забраны а в инвентарь не падают все привязано акаунт twitch один
как ето понимать?
hello im not a freaking bot, i've played rust on the same account and i collected the first set of drops (the headset, the twitch top and the glasses) and everytime since then ive never received my drops its like hey account is connected to steam account already, drops are enabled but fuck you, you cant get them we are never gonna send drop to you because of our error with our shitty system, i dont give a fuck if they are not worth anything, im a collector just having the items is worth more then the stupid money,
same steam account same twitch account connected, since the beginning of rust drops, only the first time i received drops, second time earned the drops never received them, i search for many support options and there is none i reach out to support and get hey we screwed up and turned the drops off, im not accepting that this time, i want my drops, theres no help on the twitch/facepunch page as you cant log in or out on that page there is no login or log out, theres zero clickable elements, theres no fucking unlink account button so fuck right off with your robotic no help bullshit
They sending me same shit over and over from support, but nothing what to do with "already linked"
yeah there is literally no help at all, I sent them this "Not recieving twitch drops again" - hello so now a month later and new drops and your system is still errored out, cant receive drops, because this twitch is already connected to steam account, rust drops came out, i signed up linked the steam account, everything was perfect got my glasses, headset, and twitch underwear. second drops come around and same twitch same steam account, everything says its good, drops enabled so i waste 8 hours of my life earning the drops claim them and never receive them blah blah blah blah
Bans are placed by Easy Anti-Cheat on behalf of Facepunch Studios https://www.easy.ac/en-us/support/game/account/bans/
поддержка говно ето не хорошо по отношению к вашим игрокам
@m3n74lly 1ll do u think i have any chance to get that drops?
как ето понимать? оно не дает активировать дроп
facepunch please help us
idk i think we are dealing with robots, the help page doesnt help, the video doesnt show anything that actually exists in real life, and the replies dont have anything todo with the subject
problem solvedstart from step 2yes yes my man whoo HOOOO , i got my mutha fucking couch, it turns out i had been using different twitch account just over two months ago, now everything is correct, nostrovia mate
whattt??? what should i do?
please help
Guys, i found a fix. ONLY activate steam then press unlink and relogin into everything and it should work. GOOOOOOOOO
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